The lowdown on cloud software.
It is not always easy to accept new ways of working to keep up with the accelerating speed at which the working world is progressing. However, to truly unlock the potential of cloud-based software, it is essential to understand how it works.
By going back to basics and uncovering the ins and outs of cloud-based software, businesses can identify how this technology can support their operations and boost growth.
Cloud-based computing. Cloud-based software. Software as a Service (SaaS). This technology has been given many names, but it fundamentally all means the same thing. Cloud software allows users access to applications that run on shared computing resources via the internet. It delivers on-demand computing services, typically on a pay-as-you-go service.
Cloud software allows businesses and companies to rent access to a range of things, from applications to storage from a cloud service provider.
Cloud software provides tools for real-time collaboration across different devices and locations. In a time where hybrid working is being championed by employers, collaboration that extends beyond the physical office is crucial. Cloud software allows people to use tech to communicate collaboratively regardless of location. In place of face-to-face meetings and emails, video calls are a much quicker method of communication, and enable teams to work together without geographical proximity being a barrier.
Using cloud software can also help businesses integrate previously disparate processes, streamlining operations and securing data in line with GDPR.
Cloud software can also support the attraction and retention of dedicated talent across multiple sectors. Allowing flexibility through remote and hybrid working has proven to be a key benefit to employees, with over half of UK workers wanting the option to work from home. As well as streamlining workflows, cloud software can be an important way to actively meet the needs of a hybrid workforce and support the attraction and retention of talent.
In terms of client experience, cloud software offers significantly more touchpoints with clients across a wide range of sectors. Utilising this technology enables businesses to address and resolve queries far more regularly and quickly, creating a seamless and positive experience for clients.
Any firm can invest and see the benefits. If you are confident in establishing your own way of working with clients; there's no reason it wouldn’t help in the same way. As a starting point, speaking with your team to see how they could benefit and save time would ensure that the software fits with their needs.
By transferring data and technology to the cloud, businesses can benefit from cheaper and more efficient systems. Yet by keeping specific systems and core processes private, bespoke models and systems can remain secure and in the hands of key personnel.
Of course, no major transition can be completely seamless and without hiccups, and the same goes for new technology. But by understanding potential barriers to tech adoption, businesses will be able to plan for possible obstacles.
The cloud, like any other IT system, can experience technical problems such as reboots, network outages and downtime. These events can weaken operations and processes and can be damaging to business if not dealt with swiftly. However, with bug fixes, updates and new features being actionable in seconds, any technology used by SMEs can be regularly optimised to reduce the likelihood of glitches.
These improvements can be implemented to all users through automatic programming, removing the need for installs to be done manually. It is worth factoring cloud downtime into business continuity plans to ensure things run as smoothly as possible in the face of obstacles. It is also vital to make sure that staff are properly trained on how to use the systems in the most effective way to get the most out of the technology.
There is a threat when using cloud software that data will be lost or stolen. However, there are steps you can take to ensure the likelihood of this happening remains low. By choosing a provider carefully, businesses can make sure that the provider is stable, reliable, reputable and offers reasonable terms and conditions of service. Robust training and regular updates should also mitigate the threat of data theft.
There is so much software available that it can be difficult to know where to start, but the key for businesses is knowing what their own goals are. By carrying out a thorough review of current systems and processes, businesses can make sure their choice of new technology aligns with their objectives and can be easily adapted by their teams. Finding out if the team knows why it will benefit them and taking on board suggestions of where they could save time makes sure the software meets employee needs.
Keeping a team updated throughout implementation is crucial. The more information that is shared about the process and any potential pitfalls, the more successful the technology will be. Internal and external communication is vital when it comes to implementing cloud based software. A hybrid cloud allows for use of complex and intelligent systems that provide up to date information without sacrificing on security so ensuring everyone is up to speed is essential.
